Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information that you provide directly to us:
- Account Information: Email address when you create an account
- Payment Information: Transaction details processed through our payment gateway
- Order Information: Links and service details you provide when placing orders
- Communication Data: Messages you send to our support team
2. How We Use Your Information
- To process and fulfill your orders
- To send you order confirmations and updates
- To provide customer support
- To improve our services and user experience
- To prevent fraud and ensure security
- To comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure data storage with access controls
- Regular security audits and monitoring
- Password hashing and secure authentication
5. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@redxboost.com