This Privacy Policy is published by REDX Game Sdn Bhd, the operator of REDX Boost (redxboost.com). We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1Information We Collect

We collect information that you provide directly to us:

Account Information: Email address when you create an account
Payment Information: Transaction details processed through our payment gateway
Order Information: Links and service details you provide when placing orders
Communication Data: Messages you send to our support team

2How We Use Your Information

To process and fulfill your orders
To send you order confirmations and updates
To provide customer support
To improve our services and user experience
To prevent fraud and ensure security
To comply with legal obligations

3Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that help us operate our business (payment processors, hosting providers)
Legal Requirements: When required by law or to protect our rights

4Data Security

We implement industry-standard security measures to protect your personal information:

SSL/TLS encryption for data transmission
Secure data storage with access controls
Regular security audits and monitoring
Password hashing and secure authentication

5Cookies and Tracking

We use the following types of cookies:

Essential cookies: Required for login sessions, shopping cart, and site security. These cannot be disabled.
Preference cookies: Store your theme (light/dark) and language settings.
Attribution cookies: Used for our referral programme to credit KOL partners when you use a referral link. No personal data is stored in these cookies.

We do not use advertising or cross-site tracking cookies.

6Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent for data processing
Export your data in a portable format

8Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10PDPA Compliance (Malaysia)

REDX Game Sdn Bhd processes personal data in accordance with the Personal Data Protection Act 2010 (Act 709) of Malaysia. As a data user registered in Malaysia, we are obligated to:

Collect personal data only for lawful purposes directly related to our services
Obtain your consent before processing sensitive personal data
Allow you to access, correct, or withdraw consent for your personal data
Not disclose your personal data to third parties without your consent, except as required by law
Implement reasonable security measures to safeguard personal data

To exercise any of your rights under PDPA, contact us at support@redxboost.com with the subject line "PDPA Data Request". We will respond within 14 business days.

11Contact Us

If you have any questions about this Privacy Policy, please contact us at support@redxboost.com