Frequently Asked Questions
Everything you need to know about ordering SMM services from REDX Boost.
How long does delivery take?+
Most orders begin processing within 5-30 minutes. Delivery time depends on the service and quantity.
Is it safe for my account?+
Yes. We never ask for your password. Services use external methods that comply with platform terms.
What payment methods are accepted?+
FPX (all Malaysian banks), Visa/Mastercard, Touch n Go eWallet, GrabPay, ShopeePay, and Boost.
What happens if an order is not delivered?+
Contact support within 7 days. We will refund or re-deliver the order in full.
Do followers or likes drop after purchase?+
A small natural drop (5-10%) is normal. Premium services include a 30-day refill guarantee.
Can I order for multiple accounts?+
Yes. Place a separate order for each public profile or post URL.
What is the minimum order quantity?+
Minimum quantity varies per service - typically 100 followers or likes.
How do I track my order?+
Log in and open Order History for real-time status, start count, current count, and completion percentage.
Do you offer an API or reseller access?+
Yes. Contact us via /support for API credentials and reseller pricing.
How do I get a refund?+
Refunds are credited to your REDX Boost wallet. See the /refund policy for full terms.
Didn't find your answer?
Contact Support